Hello, I’ve never used Groupon before and it was very hard to understand. The whole pro...
GetHuman-edwinpr's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman-edwinpr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-edwinpr's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edwinpr will want to follow the link below to head to their help center. We will check on GetHuman-edwinpr later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-edwinpr's own words
Hello, I’ve never used Groupon before and it was very hard to understand. The whole process that had was very hard for me, i was not sure how to use my voucher and i complete messed it up, and i had a live chat for someone to help me and they told me they would unlock it for me again and now it’s saying that it has been used, I’m very upset about this situation and i would like more explanation, i no longer wish to use my Groupon and would like a full refund, i am completely upset
GetHuman-edwinpr did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-edwinpr fixed the problem
We are waiting for GetHuman-edwinpr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.