Hello, I’ve never used Groupon before and it was very hard to understand. The whole pro...

GetHuman-edwinpr's customer service issue with Groupon from August 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edwinpr will want to follow the link below to head to their help center. We will check on GetHuman-edwinpr later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-edwinpr's own words
Hello, I’ve never used Groupon before and it was very hard to understand. The whole process that had was very hard for me, i was not sure how to use my voucher and i complete messed it up, and i had a live chat for someone to help me and they told me they would unlock it for me again and now it’s saying that it has been used, I’m very upset about this situation and i would like more explanation, i no longer wish to use my Groupon and would like a full refund, i am completely upset
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Groupon

Customer service issue
Reported by GetHuman-edwinpr
Aug 24th, 2018 - 4 mons ago
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GetHuman-edwinpr started working on this issue
Aug 24th 2:58pm