I signed up for Groupon yesterday, and made an order. It said I don't have any groupons...

GetHuman-mbdool's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-mbdool's own words
I signed up for Groupon yesterday, and made an order. It said I don't have any groupons to apply toward the item. How to I get the groupons?
GetHuman-mbdool did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mbdool fixed the problem
I was able to speak to someone , an actual person, by going through gethuman groupon. I spoke to a customer service rep., who told me there was absolutely nothing that could be done to resolve my problem. I asked for his supervisor. After speaking with him, and being told again that he didn't think there was anything that could be done. He then said he would pass the information on up, and today I got an e-mail stating that I could print out a label, and return the the items. They also put money in my Groupon account. So, speak to someone as high up the chain as you can , and you should get results. Good luck! I am very satisfied with how things were resolved.
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Groupon

Customer service issue
Reported by GetHuman-mbdool
Aug 24th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
GetHuman-mbdool shared how to fix
Seen by 7 customers so far
Similar issue to 50924 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-mbdool started working on this issue
Aug 24th, 2018 10:50am
GetHuman-mbdool shared this issue with friends on Facebook
Aug 24th, 2018 10:51am
GetHuman-mbdool indicated the issue is not fixed yet.
Aug 28th, 2018 2:56pm
GetHuman-mbdool indicated the issue is not fixed yet.
Aug 28th, 2018 2:58pm
GetHuman-mbdool confirmed the issue is fixed. Hooray!
Aug 30th, 2018 12:49pm