The merchant has cancelled their services. The said they've contacted Groupon to initi...

GetHuman-carsuell's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman-carsuell's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carsuell will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-carsuell can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-carsuell's own words
The problem: The merchant has cancelled their services. The said they've contacted Groupon to initiate a refund.
GetHuman-carsuell did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-carsuell fixed the problem
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Groupon

Customer service issue
Reported by GetHuman-carsuell
Aug 22nd, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 50218 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-carsuell started working on this issue
Aug 22nd, 2018 6:43pm
GetHuman-carsuell indicated the issue is not fixed yet.
Aug 23rd, 2018 8:10pm