On August ** I wrote requesting a refund for a groupon coupon with order number...
GetHuman-daelc's customer service issue with Groupon from August 2018
Help with my Groupon issue
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GetHuman-daelc's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-daelc will want to follow the link below to head to their help center. We will check on GetHuman-daelc later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-daelc's own words
On August ** I wrote requesting a refund for a groupon coupon with order number: ****-******-****** purchased on August *, ****. I have submitted all the relevant information requested regarding. Yesterday, on August **, ****, I again wrote that I have received no response from Groupon since August **, ****. The matter is still unresolved.
GetHuman-daelc did not yet indicate what Groupon should do to make this right.
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