I have two expired groupons-*****-*****and ********. I was unable to use these groupons...

GetHuman1006011's customer service issue with Groupon from August 2018

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The issue in GetHuman1006011's own words
I have two expired groupons-*****-*****and ********. I was unable to use these groupons as my mom was dying and I was busy taking her to chemo and radiation treatments. I know I can't get a refund for these groupons but I would like you to authorize their value so I can use the money to buy new groupons. (I think that's how it works) Thank you so much. Heather DeGraaf
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Groupon

Customer service issue
Reported by GetHuman1006011
Aug 17th, 2018 - 7 mons ago
I have an issue with Groupon too
Not resolved
Seen by 20 customers so far
Similar issue to 48270 others
4 customers following this
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Timeline
GetHuman1006011 started working on this issue
Aug 17th, 2018 10:02pm