I purchased * MacBook Pros and both will not switch on. I use the product at work and...
GetHuman988639's customer service issue with Groupon from August 2018
Help with my Groupon issue
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GetHuman988639's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman988639 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman988639 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman988639's own words
I purchased * MacBook Pros and both will not switch on. I use the product at work and am familiar with how to switch it on. I want to return these two and get replacements please.**Thank You***Hi THOMAS F MELLETT,*Your order is shipping soon!*To track the status of your shipment, **********, click here to view your tracking information or visit your My Groupons page. Note: it may take **–** hours for tracking information to be available from the shipping company.*Order Details*Description* *Quantity*Refurbished Apple MacBook Pro **.*" Laptop, *GB RAM, and ***GB HD (Refurbished, Grade A) *GB ***GB ** Inches Refurbished* ***Shipping Information*THOMAS F MELLETT**** W **ST ST APT *B*NEW YORK, NY ******Scheduled to ship via fedex*Tracking Number: ************
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