I purchased * tix on Groupon many times before for Seadog to Chicago day of tour! This...

GetHuman985949's customer service issue with Groupon from August 2018

3 views
 | 
46013 similar
 | 
0 following
Help with my Groupon issue
GetHuman985949's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman985949 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman985949 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman985949's own words
I purchased * tix on Groupon many times before for Seadog to Chicago day of tour! This time, our family came in from out of town on Saturday , I purchased the * tix & was told to just go down to pier. When I arrived they said I had to make reservations? I had to then purchased again another * tix!! They would NOT honor my Groupon tix.. my baby got sick. I would like a refund please. Thank you*Denise Robbins Guidos*Purchase Order * ****-******-******
GetHuman985949 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman985949 fixed the problem
We are waiting for GetHuman985949 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman985949 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman985949
Aug 13th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 46013 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman985949 started working on this issue
Aug 13th, 2018 4:23pm
GetHuman985949 indicated the issue is not fixed yet.
Aug 14th, 2018 12:34am