I purchased * tix on Groupon many times before for Seadog to Chicago day of tour! This...

GetHuman985949's customer service issue with Groupon from August 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman985949 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman985949 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman985949's own words
I purchased * tix on Groupon many times before for Seadog to Chicago day of tour! This time, our family came in from out of town on Saturday , I purchased the * tix & was told to just go down to pier. When I arrived they said I had to make reservations? I had to then purchased again another * tix!! They would NOT honor my Groupon tix.. my baby got sick. I would like a refund please. Thank you*Denise Robbins Guidos*Purchase Order * ****-******-******
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Customer service issue
Reported by GetHuman985949
Aug 13th, 2018 - a yr ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 46013 others
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GetHuman985949 started working on this issue
Aug 13th, 2018 4:23pm
GetHuman985949 indicated the issue is not fixed yet.
Aug 14th, 2018 12:34am