I purchased a deep tissue massage and wanted to schedule appointment. I tried contactin...
GetHuman984058's customer service issue with Groupon from August 2018
Help with my Groupon issue
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GetHuman984058's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman984058 will want to follow the link below to head to their help center. We will check on GetHuman984058 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman984058 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman984058's own words
I purchased a deep tissue massage and wanted to schedule appointment. I tried contacting provider more than * weeks prior to expiration (*******). No appointments available until after ****. Very hard to get a response. Poor customer service and I would like a refund or option to purchase a different * similar service. Because promotion amount will no longer be available and I assume I'll only get credit for my promo portion paid and have to pay full price.
GetHuman984058 did not yet indicate what Groupon should do to make this right.
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