Not fixed, just outta luck.

GetHuman-realtorg's customer service issue with Groupon from August 2018

45701 similar
0 following
Help with my Groupon issue
How did GetHuman-realtorg do it?
Waiting to hear how GetHuman-realtorg fixed the problem to share with other customers.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-realtorg's own words
I was using the Groupon app because Groupon was offered a **-**% off deal. I researched the El Convento Hotel in San Juan for an upcoming trip. The price was $***.**. Thinking the **% would be applied I hit the purchase button. When I saw the amount did not reflect the discount I immediately called Groupon. I was told that Groupon would contact the hotel and request the refund. To date I have not received my $***.** back. Please update me on the status.
GetHuman-realtorg did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-realtorg fixed the problem
We are waiting for GetHuman-realtorg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-realtorg fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-realtorg
Aug 12th, 2018 - 7 mons ago
I have an issue with Groupon too
Seen by 7 customers so far
Similar issue to 45701 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-realtorg started working on this issue
Aug 12th, 2018 7:47pm
GetHuman-realtorg indicated the issue is not fixed yet.
Aug 15th, 2018 9:08pm
GetHuman-realtorg indicated the issue is not fixed yet.
Aug 15th, 2018 9:09pm
GetHuman-realtorg confirmed the issue is fixed. Hooray!
Aug 16th, 2018 12:50pm