Not fixed, just outta luck.

GetHuman-realtorg's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-realtorg's own words
I was using the Groupon app because Groupon was offered a **-**% off deal. I researched the El Convento Hotel in San Juan for an upcoming trip. The price was $***.**. Thinking the **% would be applied I hit the purchase button. When I saw the amount did not reflect the discount I immediately called Groupon. I was told that Groupon would contact the hotel and request the refund. To date I have not received my $***.** back. Please update me on the status.
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Groupon

Customer service issue
Reported by GetHuman-realtorg
Aug 12th, 2018 - 7 mons ago
I have an issue with Groupon too
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Seen by 7 customers so far
Similar issue to 45701 others
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Timeline
GetHuman-realtorg started working on this issue
Aug 12th, 2018 7:47pm
GetHuman-realtorg indicated the issue is not fixed yet.
Aug 15th, 2018 9:08pm
GetHuman-realtorg indicated the issue is not fixed yet.
Aug 15th, 2018 9:09pm
GetHuman-realtorg confirmed the issue is fixed. Hooray!
Aug 16th, 2018 12:50pm