I live in MnN and was traveling to Phoenix from Aug **-** my niece and I both booked ma...

GetHuman980800's customer service issue with Groupon from August 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman980800's own words
I live in MnN and was traveling to Phoenix from Aug **-** my niece and I both booked massages at Amy at tranquillity escape. When we got here we tried to book and there are no appointments until Sept. Wasted money!!! I called Groupon yesterday and got a message stating someone would call me back within ** minutes, it never happened!!! Very disappointed in group on!! Very poor customer service!!!!!!
GetHuman980800 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman980800
Aug 11th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 45464 others
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Timeline
GetHuman980800 started working on this issue
Aug 11th, 2018 10:37pm