I ordered yard flags, didn’t allow me to personalize them

GetHuman979714's customer service issue with Groupon from August 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman979714 will want to follow the link below to head to their help center. We will check on GetHuman979714 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman979714's own words
The problem: I ordered yard flags, didn’t allow me to personalize them
GetHuman979714 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Customer service issue
Reported by GetHuman979714
Aug 11th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 45279 others
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GetHuman979714 started working on this issue
Aug 11th 5:08pm