My name is Carnig Izmirian. I just purchased a Groupon for Cyd's Creative Kitchen in Ne...

GetHuman-cizmiria's customer service issue with Groupon from August 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cizmiria's own words
My name is Carnig Izmirian. I just purchased a Groupon for Cyd's Creative Kitchen in New Bedford, MA and used Code SUPER** for an additional discount. I then wanted to make the purchase again for the same resturant but this time as a gift using the Same discount Code SUPER**. However, the purchase went through as if it was a regular purchase (not as a gift) and before I had a chance to enter the SUPER** code. Please cancel the second purchase at $**.** and when completeed, I will purchase one as a gift. Please do this as soon as possible.**Thank you
GetHuman-cizmiria did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-cizmiria fixed the problem
On line in my account - Groupon details allows cancellation within ** hours.
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Groupon

Customer service issue
Reported by GetHuman-cizmiria
Aug 11th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-cizmiria shared how to fix
Seen by 4 customers so far
Similar issue to 45218 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-cizmiria started working on this issue
Aug 11th, 2018 3:26pm
GetHuman-cizmiria confirmed the issue is fixed. Hooray!
Aug 13th, 2018 10:25pm
GetHuman-cizmiria confirmed the issue is fixed. Hooray!
Aug 14th, 2018 10:02pm