I purchased from Groupon and Manicure and Pedicure for $** dollars. The order number is...
GetHuman-deongrn's customer service issue with Groupon from August 2018
Help with my Groupon issue
GetHuman-deongrn's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-deongrn will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-deongrn can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-deongrn's own words
I purchased from Groupon and Manicure and Pedicure for $** dollars. The order number is **********. This is my first purchase through Groupon and my first experience. I visit the spa for which the Groupon was purchased for. The place was extremely dirty! The lady that was there Elizabeth was very rude and condescending. She told me that the lady that is named on my Groupon is not available (Krystle) and that I can only me served by her. I needed to get my nails done for an event today and I was told that Krystle will not be back for a while due to medical reasons. I will like a refund. Can you please help me.
GetHuman-deongrn did not yet indicate what Groupon should do to make this right.
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