I purchased a Groupon for Park plus jfk parking. When we arrived to park plus they aske...
GetHuman950693's customer service issue with Groupon from August 2018
Help with my Groupon issue
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GetHuman950693's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman950693 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman950693 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman950693's own words
I purchased a Groupon for Park plus jfk parking. When we arrived to park plus they asked for email with reservation confirmation from them but we didn’t have one. *Right after I bought the Groupon I went to park plus website and made my parking reservation and paid the $** to them for a deposit. But because we didn’t have the email conf they wouldn’t let us park. So we had to leave and park at Jiffy jfk parking. I called from the airport and park plus said yes I had a reservation not sure why we didn’t get a email confirmation. She said to contact Groupon and get a refund because it was not used. Please help me. *Thanks, Jamie
GetHuman950693 did not yet indicate what Groupon should do to make this right.
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