I recently purchased groupon membership to Sams club for $**. In trying to redeem this...

GetHuman-macem's customer service issue with Groupon from August 2018

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Help with my Groupon issue
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GetHuman-macem's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-macem will want to follow the link below to head to their help center. We will check on GetHuman-macem later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-macem's own words
I recently purchased groupon membership to Sams club for $**. In trying to redeem this with Sam's I was told it was only for new Members. I had an expired membership and cannot use the groupon code. I would like my credit card credited to $** Please advise steps I need to take My name is Michael Mason Address is *** Magellan Ct Hobart, WI. Email *****@***.com Purchase was made on July **
GetHuman-macem did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-macem
Aug 2nd, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 31 customers so far
Similar issue to 41434 others
3 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-macem started working on this issue
Aug 2nd, 2018 11:08pm