Hello my name is Skye Ramirez. I purchased a Groupon from Pamperinng Moments.. I’ve had...

GetHuman-skyehi's customer service issue with Groupon from August 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-skyehi's own words
Hello my name is Skye Ramirez. I purchased a Groupon from Pamperinng Moments.. I’ve had trouble booking an appointment with on the website so I downloaded the app and still no luck. I’ve emailed off the website and never got a response and when I Call there is only an automated system no option to contact an employee in the salon. The automated system left an email and I’ve emailed that address and waiting for a response. I’d like a full refund for my purchase due to the fact I can’t book an appointment. I’ve been trying for a week and it has become nothing but a hassle by now. I’ve purchased several Groupons and never had a problem and would just like my*Money back.
GetHuman-skyehi did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-skyehi
Aug 2nd, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 41278 others
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Items needed
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Timeline
GetHuman-skyehi started working on this issue
Aug 2nd, 2018 5:47pm
GetHuman-skyehi indicated the issue is not fixed yet.
Aug 3rd, 2018 3:14am
GetHuman-skyehi indicated the issue is not fixed yet.
Aug 3rd, 2018 3:16am