I have had the worse experience. * hours now and no resolution. I was scammed. The v...

GetHuman923012's customer service issue with Groupon from July 2018

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Help with my Groupon issue
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GetHuman923012's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman923012 will want to follow the link below to head to their help center. We will check on GetHuman923012 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman923012's own words
I have had the worse experience. * hours now and no resolution. I was scammed. The venue did not accept my groupon voucher so I had to pay again directly at the venue AFTER I paid groupon through my paypal account. Groupon took the money immediately but will not refund the money. They gave me some bucks, but I never ever want to use groupon again. Its a scam. I asked them to cancel the other order I placed because I did not want to endure the same embarrassing circumstances. They hung up the chat.
GetHuman923012 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman923012
Jul 27th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
Similar issue to 39007 others
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Timeline
GetHuman923012 started working on this issue
Jul 27th, 2018 5:33pm