I recently bought two tickets to a San Antonio sightseeing trip. I was coming from Hous...

GetHuman-dorisj's customer service issue with Groupon from July 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dorisj's own words
I recently bought two tickets to a San Antonio sightseeing trip. I was coming from Houston Texas on a train trip with the Class of **( the class take a trip annually). Our Vice President who organized the trip had a heart attack and passed. Our trip had been canceled. I bought these coupons a week ago for me and my husband to use. Please refund my money( will send proof of death if I need). Telephone ***-***-****-ASAP
GetHuman-dorisj did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-dorisj
Jul 23rd, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 37551 others
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GetHuman-dorisj started working on this issue
Jul 23rd, 2018 10:59pm