I tried to print out a return label for my order. The page said groupon was busy or exp...

GetHuman-lilsugar's customer service issue with Groupon from July 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lilsugar will want to follow the link below to head to their help center. We will check on GetHuman-lilsugar later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lilsugar's own words
I tried to print out a return label for my order. The page said groupon was busy or experiencing issue to try again later. I returned on and the order was gone with no option to print out a label. I then went to the customer support page and it asked what order I needed help with. I selected the order I need to print a return label for and it says the order isnt returnable because either it has been more than ** days since the order was recieved (which it hasnt) or the fine print says its not returnable ( which it clearly states FREE RETURNS). I need to return this item what steps do I take next?... Women's Cotton-Blend Distressed Skinny Jeans.
GetHuman-lilsugar did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-lilsugar
Jul 23rd, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman-lilsugar started working on this issue
Jul 23rd, 2018 3:44pm