Hi..I bought the Muse Paintbar and I was going to use it tomorrow **** but the promo co...
GetHuman-mjuanite's customer service issue with Groupon from July 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mjuanite will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mjuanite can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mjuanite's own words
Hi..I bought the Muse Paintbar and I was going to use it tomorrow **** but the promo code doesn’t work so I called Muse Paintbar and I was told that the Groupon cannot be used for Lumify paint event. Instead she gave me a Muse promo code JUL** and told me to get a refund from Groupon or let Groupon help me on this issue. Also I used your promo EXTRA** I hope I can still use it since I am requesting a refund. I will just buy from their website. Thank you.
GetHuman-mjuanite did not yet indicate what Groupon should do to make this right.
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