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GetHuman-priusgra's customer service issue with Groupon from July 2018

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Help with my Groupon issue

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The issue in GetHuman-priusgra's own words

Trying to get my order. Fed ex has printed label since June ** but no package to ship. ... Not received Thornton coloring pens *** pack. Supposedly ready to ship June ** and its already July *th*Where r my pens.*Some ppl like me Wld much rather talk to a person. I am very frustrated*HELP ME PLEASE*I feel like I'm not very important to Groupon.

Very frustrating cuz I'm not tech savy*And I need to get this resolved. I

Make it right send out my Thornton pens*I'm wasting to much time trying to get my order

I have been a customer for quite a few years and never had a problem that's taking toooo long to resolve.

Went to Fed X to check the tracking * and its in system since June ** but apparently no ** to put label on

I have an issue with Groupon too

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Groupon

*** count Thornton color pens

Customer service issue

Reported by GetHuman-priusgra

Jul 10th, 2018 - 5 years ago

I have an issue with Groupon too

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Seen by 24 customers so far

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Timeline

GetHuman-priusgra started working on this issue

Jul 10th, 2018 12:15am

GetHuman-priusgra checked out Groupon's customer help center

Jul 10th, 2018 12:18am