I need to cancel my order as soon as possible today. Yesterday I was told my order did...

GetHuman844523's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman844523's own words
I need to cancel my order as soon as possible today. Yesterday I was told my order did not go thru , since there were only a few days this month available for the helicopter tour and my birthday gift to my husband, I booked straight to the company. A few hours later I recieved a email saying that I booked an order from Groupon. I had called Viator and was told it probably didn’t go thru. I called my credit card company and was told an attempt was made but zero amount by groupon. I am within ** hours since trying to book this activity.
GetHuman844523 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman844523
Jul 3rd, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 30848 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman844523 started working on this issue
Jul 3rd, 2018 7:58pm
GetHuman844523 indicated the issue is not fixed yet.
Jul 3rd, 2018 7:58pm