i purchased a party boat on my mobile groupon app. I received a confirmation email righ...

GetHuman847053's customer service issue with Groupon from July 2018

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The issue in GetHuman847053's own words
i purchased a party boat on my mobile groupon app. I received a confirmation email right away, and an order number of ****-******-******. I followed the instructions in the email to the party boat link and when I attempted to put the order number above in, to make my reservation, I was told it was an invalid number. I called the party boat group and they told me that the confirmation should be all letters and no numbers. I'm confused. when I attempt to access my account online (mygroupon) the last purchase I show is from *********. I'm confused since my card was charged for the purchase and I received the email. please help.
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Customer service issue
Reported by GetHuman847053
Jul 3rd, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman847053 started working on this issue
Jul 3rd, 2018 7:32pm