i purchased a party boat on my mobile groupon app. I received a confirmation email righ...

GetHuman847053's customer service issue with Groupon from July 2018

1 view
 | 
30839 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman847053's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman847053's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman847053 will want to follow the link below to head to their help center. We will check on GetHuman847053 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman847053 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman847053's own words
i purchased a party boat on my mobile groupon app. I received a confirmation email right away, and an order number of ****-******-******. I followed the instructions in the email to the party boat link and when I attempted to put the order number above in, to make my reservation, I was told it was an invalid number. I called the party boat group and they told me that the confirmation should be all letters and no numbers. I'm confused. when I attempt to access my account online (mygroupon) the last purchase I show is from *********. I'm confused since my card was charged for the purchase and I received the email. please help.
GetHuman847053 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman847053 fixed the problem
We are waiting for GetHuman847053 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman847053 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman847053
Jul 3rd, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 30839 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman847053 started working on this issue
Jul 3rd, 2018 7:32pm