I need a refund on an expensive voucher because I can no longer afford it, and I have a...

GetHuman-yourzomb's customer service issue with Groupon from July 2018

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The issue in GetHuman-yourzomb's own words
I need a refund on an expensive voucher because I can no longer afford it, and I have already cancelled the trip with the merchant, but it says I can no longer receive the refund. I want to speak with someone personally but I'm having a lot of trouble getting in touch with anyone who will actually speak to me about it.*The voucher was for a sunrise hot air balloon ride for any day through the merchant Orlando balloon rides.
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Groupon

Customer service issue
Reported by GetHuman-yourzomb
Jul 2nd, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-yourzomb started working on this issue
Jul 2nd, 2018 6:15pm