I bought a groupon for carpet cleaning services. When I contacted merchant I was told I...
GetHuman-wherryad's customer service issue with Groupon from July 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-wherryad's own words
I bought a groupon for carpet cleaning services. When I contacted merchant I was told I was out of service area (I don’t think I am). Reported to Groupon and they said I could use on another Groupon SERVICE. I have been unable to find a new ice I need and would like a refund please. I have always been happy with my Groupon deals but not now. *My name is Alyce Wherry and my email address is *****@***.com
GetHuman-wherryad did not yet indicate what Groupon should do to make this right.
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