Order not received, unable to track. Let's just cancel it.

GetHuman841462's customer service issue with Groupon from July 2018

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GetHuman841462's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman841462 will want to follow the link below to head to their help center. We will check on GetHuman841462 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman841462's own words
cancel order ... My Name is Ron Kutinsky******@***.com***** Martha Rd*Parrish, FL. ******My third party order shows "preparing to ship" for ** days, even tho from day one it says "estimated to deliver in *-* business days".*It has a USPS tracking number **************************I spoke to USPS but they haven't received item. They can't help until they do.*Sounds like it's somewhere in the "Black hole"
Say *-* days delivery. Been ** days since order. NO UPDATES
Cancel order
Groupon customer for years
Talked with shippers - they show shipping ticket made, but no product. Without it they are powerless.
I have an issue with Groupon too
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Groupon

Twisty Multi-Speed ***** Vibrator
Customer service issue
Reported by GetHuman841462
Jul 2nd, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 30185 others
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Timeline
GetHuman841462 started working on this issue
Jul 2nd, 2018 1:54pm