I bought * wireless magnetic phone chargers from hypeshopps . I have received them and...

GetHuman-jonnahac's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman-jonnahac's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jonnahac will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jonnahac can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jonnahac's own words
I bought * wireless magnetic phone chargers from hypeshopps . I have received them and they are defective and one was not in the original packaging with parts missing . I now have a different email than listed on my Groupon account so I can not receive any emails you send or see the original email for this order. I am sending this with my new-current email for you to send all my correspondence too. My old email *****@***.com
GetHuman-jonnahac did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-jonnahac
Jul 1st, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 30085 others
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Timeline
GetHuman-jonnahac started working on this issue
Jul 1st, 2018 10:15pm
GetHuman-jonnahac indicated the issue is not fixed yet.
Jul 1st, 2018 10:19pm
GetHuman-jonnahac indicated the issue is not fixed yet.
Jul 2nd, 2018 5:47pm
GetHuman-jonnahac indicated the issue is not fixed yet.
Jul 2nd, 2018 10:45pm
GetHuman-jonnahac indicated the issue is not fixed yet.
Jul 2nd, 2018 11:46pm