Good Afternoon, I bought a groupon massage and I already used, but in my account appear...

GetHuman-xalcaraz's customer service issue with Groupon from July 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-xalcaraz's own words
Cancel one of the duplicate purchases ... Good Afternoon, I bought a groupon massage and I already used, but in my account appears other Groupon that I don’t want, I think was a duplicate for the same Groupon. I tried to cancel but I didn’t know that if I saw the voucher I can’t self-cancel. Now I’m trying to cancel that and I can’t. Can you help me please. **I bought the Groupon today y I want to cancel before that expire or can’t be reimbursement. **Thanks so much for your help
Because I saw the Voucher and now I can’t cancel the Groupon
GetHuman-xalcaraz did not yet indicate what Groupon should do to make this right.
This is the second time that I bought something on Groupon. I expect to receive help and the te
I have an issue with Groupon too
How GetHuman-xalcaraz fixed the problem
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Groupon

Terapeutic Massage
Customer service issue
Reported by GetHuman-xalcaraz
Jul 1st, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 29905 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-xalcaraz started working on this issue
Jul 1st, 2018 1:17am
GetHuman-xalcaraz indicated the issue is not fixed yet.
Jul 1st, 2018 1:09pm
GetHuman-xalcaraz indicated the issue is not fixed yet.
Jul 1st, 2018 1:19pm