I bought a paintball groupon for a teenager as a gift to use this summer. His mother de...

GetHuman-ltlfvrd's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-ltlfvrd's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ltlfvrd will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ltlfvrd can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ltlfvrd's own words
I bought a paintball groupon for a teenager as a gift to use this summer. His mother decided to take him out of town with her for the remainder of the summer, so he will not benefit from this groupon. I would like an exception to be made and recieve a refund. I am not interested in playing paintball and I don't see any substitute deals that interest me that I am able to take advantage of at this time. I would really just like a refund.
GetHuman-ltlfvrd did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-ltlfvrd
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman-ltlfvrd started working on this issue
Jun 30th, 2018 9:27pm
GetHuman-ltlfvrd indicated the issue is not fixed yet.
Jun 30th, 2018 9:31pm