Hi, I recently purchased a Groupon and used it at planet beach. When I got there I had...
GetHuman-hmagers's customer service issue with Groupon from June 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hmagers's own words
Hi, I recently purchased a Groupon and used it at planet beach. When I got there I had to pay more money, although this was not in the fine print. On top of that, I had a terrible experience. It was dirty, and I am honestly questioning if it is up to code on standards - the area I got the spray tan was barely enough to undress and I couldn't breath because it was so unventilated. I've got to get my money back, especially the portion I was unaware I had to pay, but they will not return my call. Please let me know if groupon can help me with this, I would never recommend someone using this facility
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