I purchased a groupon for a spa mani pedi and when I called the woman who answered told...

GetHuman-rcrouch's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-rcrouch's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rcrouch will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rcrouch can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rcrouch's own words
I purchased a groupon for a spa mani pedi and when I called the woman who answered told me “I do not have time to help you. I just don’t have time”. I tried to cancel my groupon but it would not let me, it only allows me to trade for another groupon with groupon bucks and I would really just like my money back so I can got get my nails done somewhere else.
GetHuman-rcrouch did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-rcrouch
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 29815 others
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Timeline
GetHuman-rcrouch started working on this issue
Jun 30th, 2018 7:11pm
GetHuman-rcrouch confirmed the issue is fixed. Hooray!
Jun 30th, 2018 11:47pm