I have an old Groupon, expired. I paid $** and it says that the value paid will remain...

GetHuman837294's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman837294's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman837294 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman837294 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman837294's own words
I have an old Groupon, expired. I paid $** and it says that the value paid will remain even if expired. Well the salon no longer will accept it due to the woman no longer being there. Groupon * LG-JR*H-*N*Z-XP**-S**T*Voucher * ******** purchased on ******* and expired on ********. I have tried to contact your customer deviance via phone a couple of time however you do not make that an easy thing. Please address this asap.i would like a refund or credit on Groupon.
GetHuman837294 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman837294
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 29813 others
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Items needed
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Timeline
GetHuman837294 started working on this issue
Jun 30th, 2018 7:03pm
GetHuman837294 indicated the issue is not fixed yet.
Jul 11th, 2018 2:03am