I cannot use the tickets I bought because it did not show the address until after I bought them!

GetHuman835295's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman835295's own words
I ordered tickets for a waterpark but did not find out until after I paid for them they where for a waterpark in AZ and not the one in MO. I would like to get a refund if I can since I will never make it to the waterpark in AZ.
I am ** and only make * bucks an hour and can only work over the summer months and I’m not happy to lose out on almost * hours of pay for tickets I cannot use!
I would like a refund. I tried to cancel the order but nothing happened. Per your all policy I could try to cancel within * days but again it would work.
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Groupon

Tickets to a water park
Customer service issue
Reported by GetHuman835295
Jun 29th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 16 customers so far
Similar issue to 29597 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman835295 started working on this issue
Jun 29th, 2018 11:41pm
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 12:44am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 12:46am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 12:47am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 12:51am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 12:53am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 12:56am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 12:57am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 1:02am
GetHuman835295 indicated the issue is not fixed yet.
Jun 30th, 2018 4:02am
GetHuman835295 indicated the issue is not fixed yet.
Jul 1st, 2018 3:59pm
GetHuman835295 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:08pm
GetHuman835295 indicated the issue is not fixed yet.
Jul 4th, 2018 3:54pm