I purchased order******-******-****** for * hrs. of service from Big Joe-Moving Company...
GetHuman-rerland's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman-rerland's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rerland will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rerland can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rerland's own words
I purchased order******-******-****** for * hrs. of service from Big Joe-Moving Company. I have been trying to reach a live person for the last * days to schedule a move I have coming up. I left messages with my phone number, name and requested date. I have not heard back at all. It is very important that I have a specific day in late July and I do not feel confident in this business's customer service or reliability. Please cancel this groupon order and return my money of $***.**.*Thank you,*Ronda Erlandson****-***-****
GetHuman-rerland did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-rerland fixed the problem
We are waiting for GetHuman-rerland to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.