I purchased order******-******-****** for * hrs. of service from Big Joe-Moving Company...

GetHuman-rerland's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-rerland's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rerland will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rerland can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rerland's own words
I purchased order******-******-****** for * hrs. of service from Big Joe-Moving Company. I have been trying to reach a live person for the last * days to schedule a move I have coming up. I left messages with my phone number, name and requested date. I have not heard back at all. It is very important that I have a specific day in late July and I do not feel confident in this business's customer service or reliability. Please cancel this groupon order and return my money of $***.**.*Thank you,*Ronda Erlandson****-***-****
GetHuman-rerland did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-rerland
Jun 29th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 29154 others
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Timeline
GetHuman-rerland started working on this issue
Jun 29th, 2018 1:04am
GetHuman-rerland confirmed the issue is fixed. Hooray!
Jun 29th, 2018 4:42am