The order said processing for more that * hours and then one ticket said re-buy. I am...

GetHuman820977's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman820977's own words
The order said processing for more that * hours and then one ticket said re-buy. I am not sure but please issue a full refund for both Rainbow Ryder Hot Air Balloon tickets. I booked directly with the company. They only had limited spacing and I had to book this tonight. Because Groupon never emailed me the code I had to pay them directly. Also, please remove all of my credit card information from your system once the refund is processed back to my credit card.**Thanks,*Pam
I would like an immediate refund.
I have an issue with Groupon too
How GetHuman820977 fixed the problem
We are waiting for GetHuman820977 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman820977
Jun 26th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 27932 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman820977 started working on this issue
Jun 26th 2:14am
GetHuman820977 indicated the issue is not fixed yet.
Jun 26th 7:42pm
GetHuman820977 indicated the issue is not fixed yet.
Jun 26th 8:12pm
GetHuman820977 indicated the issue is not fixed yet.
Jun 29th 3:50am