trying to use credit that i have and can not get thru to anyone to find out how to use...

GetHuman820302's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman820302 may need:
Name on account, Email on account, and Billing address
GetHuman820302's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman820302 will want to follow the link below to head to their help center. We will check on GetHuman820302 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman820302's own words:
trying to use credit that i have and can not get thru to anyone to find out how to use it. been trying for a week now.. it supposed to expire tomorrow so therefore need answer quickly. Old redemption code is W***FIXCNVE* listed as Beth Wolfe or *****@***.com
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman820302
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 27865 others
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Timeline
GetHuman820302 started working on this issue
Jun 25th 10:40pm