I had to cancel my groupon order for Spa Matnik because the ad said that there was a...

GetHuman817627's customer service issue with Groupon from June 2018

Help with my Groupon issue
I had to cancel my groupon order for Spa Matnik because the ad said that there was a **% extra discount with code: **SUN. The discount was not applied on my final charge so I cancelled the order. Why was it not applied?
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman817627
Jun 25th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 27445 others
0 customers following this
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Timeline
GetHuman817627 started working on this issue
Jun 25th 11:45am
GetHuman817627 indicated the issue is not fixed yet.
Jun 28th 1:18pm