The representative redeem our orders but we didn’t use it. Help!

GetHuman816696's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The problem I ran into: The representative redeem our orders but we didn’t use it. Help!
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman816696
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 27396 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman816696 started working on this issue
Jun 24th 11:30pm
GetHuman816696 indicated the issue is not fixed yet.
Jun 26th 12:32am
GetHuman816696 indicated the issue is not fixed yet.
Jun 26th 12:33am