A purchase was made to my credit card when I had no intentions of purchasing that item...

GetHuman816541's customer service issue with Groupon from June 2018

Help with my Groupon issue
A purchase was made to my credit card when I had no intentions of purchasing that item. The promo code I was applying to see the discounted price was not applied to the purchase either. I was using "Your**" to check various items with discounts but your page instantly went to purchase tickets.*I need a refund for the tickets per page error. I wasn't even aware that Groupon had my credit card information saved on file.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman816541
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 27373 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman816541 started working on this issue
Jun 24th 10:08pm
GetHuman816541 indicated the issue is not fixed yet.
Jun 25th 2:22am
GetHuman816541 indicated the issue is not fixed yet.
Jun 26th 2:31am