I purchased a Groupon on the other day thinking we were gonna go and things came up, I...

GetHuman816530's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman816530's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman816530 will want to follow the link below to head to their help center. We will check on GetHuman816530 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman816530's own words:
I purchased a Groupon on the other day thinking we were gonna go and things came up, I can’t go now and I would like a refund please
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman816530
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 27372 others
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Items needed
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Email on account
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Timeline
GetHuman816530 started working on this issue
Jun 24th 10:04pm