I have * unused Regal Entertainment Group* VIP Super Saver e-Tickets (* ticket option...

GetHuman816075's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman816075's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman816075 will want to follow the link below to head to their help center. We will check on GetHuman816075 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman816075's own words:
I have * unused Regal Entertainment Group* VIP Super Saver e-Tickets (* ticket option)*They say never expire but when I tried to use them, the Regal employee at ticket window said it had already been used, which they haven't. I would like to be refunded for the * remaining tickets.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman816075
Jun 24th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman816075 started working on this issue
Jun 24th 6:20pm