I bought a coffee table but unfortunately the address is wrong. I’ve contacted customer...

GetHuman-estivali's customer service issue with Groupon from June 2018

4 views
 | 
25106 similar
 | 
0 following
Help with my Groupon issue
GetHuman-estivali's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-estivali will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-estivali can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-estivali's own words
I bought a coffee table but unfortunately the address is wrong. I’ve contacted customer service straight away and I been told to allow time to process order. Today I am told that the items will be dispatched to the wrong address and nothing can be done. This is ridiculous really! *The item has to be shipped to right address otherwise I want a refund.
GetHuman-estivali did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-estivali fixed the problem
We are waiting for GetHuman-estivali to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-estivali fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-estivali
Jun 19th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 25106 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-estivali started working on this issue
Jun 19th, 2018 9:08am
GetHuman-estivali indicated the issue is not fixed yet.
Jun 19th, 2018 9:36pm
GetHuman-estivali indicated the issue is not fixed yet.
Jun 21st, 2018 12:07pm