I bought a coffee table but unfortunately the address is wrong. I’ve contacted customer...
GetHuman-estivali's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman-estivali's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-estivali will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-estivali can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-estivali's own words
I bought a coffee table but unfortunately the address is wrong. I’ve contacted customer service straight away and I been told to allow time to process order. Today I am told that the items will be dispatched to the wrong address and nothing can be done. This is ridiculous really! *The item has to be shipped to right address otherwise I want a refund.
GetHuman-estivali did not yet indicate what Groupon should do to make this right.
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