First of all I paid for a wolfs den suite and did not get it. We were given a standard...

GetHuman-theskage's customer service issue with Groupon from June 2018

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The issue in GetHuman-theskage's own words
First of all I paid for a wolfs den suite and did not get it. We were given a standard room that had roaches and silver fish! We got moved in the middle of the night at *am to a different smaller room with silver fish and holy bed sheets!!! This was our first time there and it was for my daughters birthday. We got told that they could have refunded all of our money if we hadn’t purchased through Groupon. I want my money back! I have pictures and videos to show you if you need proof!
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Customer service issue
Reported by GetHuman-theskage
Jun 15th, 2018 - 9 mons ago
I have an issue with Groupon too
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GetHuman-theskage started working on this issue
Jun 15th, 2018 2:34pm