I placed an order on June *th for the Activity Tracker with Heart Rate-BLUE *ETC-HRT SM...

GetHuman-sarahweb's customer service issue with Groupon from June 2018

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The issue in GetHuman-sarahweb's own words
I placed an order on June *th for the Activity Tracker with Heart Rate-BLUE *ETC-HRT SMRWTCH X**BLU*. The picture online showed a rectangular face - order * ****-******-******. And the one I received is round.**The fix that I’d like is to be sent the watch that I ordered - the ad said originally work $*** on sale for $**. *We just received the watch today and there is no way that is a $*** tracker and the round face has already fallen out of the band holder twice while my son was wearing it. **Please send the proper watch that I ordered overnight post as this is a birthday present for my son who’s birthday is Friday.
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Groupon

Customer service issue
Reported by GetHuman-sarahweb
Jun 14th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 22891 others
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Timeline
GetHuman-sarahweb started working on this issue
Jun 14th, 2018 2:27am
GetHuman-sarahweb indicated the issue is not fixed yet.
Jun 14th, 2018 9:22am