I need confirmation that the address was corrected

GetHuman-brownrin's customer service issue with Groupon from June 2018

6 views | 22352 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brownrin will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-brownrin can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-brownrin's own words
I was trying to correct the address to my current address. ... I wasn’t ready to place the order and it just did it. Wrong address on file. Correct adddess - **** W ***th Street, Chicago, IL *****. Phone *******-****. Wrong card number! I need someone to call me to get the correct card number. This purchase will cause an overdraft of $**!!
That is my sister’s old address and she moved *** years ago. Or longer!
By editing my shipping address to my current address at ****.
I expected to be able to speak to someone immediately to correct that problem. I never had any kind of problem before and I ordered something with my current address and I’m not sure how that address came up.
I was able to get in at some point and edit the address to show the corrected address but, my order still shows my sister’s old address. Not sure if it worked. I need a confirmation saying it was corrected.
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Groupon

Men’s shoes
Customer service issue
Reported by GetHuman-brownrin
Jun 13th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 22352 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-brownrin started working on this issue
Jun 13th, 2018 2:02am
GetHuman-brownrin indicated the issue is not fixed yet.
Jun 13th, 2018 8:15am
GetHuman-brownrin indicated the issue is not fixed yet.
Jun 13th, 2018 8:27am
GetHuman-brownrin indicated the issue is not fixed yet.
Jun 13th, 2018 8:29am
GetHuman-brownrin indicated the issue is not fixed yet.
Jun 13th, 2018 8:29am

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