I ordered my ** oz Philosophy Microdelivery wash and then my sister had a promo code gu...

GetHuman770573's customer service issue with Groupon from June 2018

3 views
 | 
370 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman770573's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman770573's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman770573 will want to follow the link below to head to their help center. We will check on GetHuman770573 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman770573 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman770573's own words
I ordered my ** oz Philosophy Microdelivery wash and then my sister had a promo code guaranteed to work and I should cancel the one I ordered minutes before and purchase again with her promo code. Well, her program code did not work, it seemed like the one I originally ordered was no longer on my list of ground so I ordered another one. Then looking at my bank statement I am being charged forc* separate bottles instead of *., there Was a screen that had come up after I canceled the first one which said it will be refunded but I didn’t snap a picture of the screen thinking that I’ve used Groupon before and there is ever a problem. Well this time there was. Randi Friedman
GetHuman770573 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman770573 fixed the problem
We are waiting for GetHuman770573 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman770573 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman770573
Jun 11th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 370 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman770573 started working on this issue
Jun 11th, 2018 4:03am