Segway Tours called stating that trip advisor has to contact segway tours for an alternative date due to medical emergency. I have a doctors note. Is there anything groupon can do? i purchased from groupon.
GetHuman-chiels's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman-chiels's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chiels will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-chiels can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-chiels's own words
Had an appt but wasn't able to contact Segway tours. Had to cancel due to medical emergency. I have a doctors note would like to reschedule. ... We have had a medical emergency today which will prevent us from using our voucher. I can provide medical documentation. Please point me in the direction of someone who can provide resolution and guidance on the next steps
I need to speak with someone from either groupon or trip advisor
I do not want a refund just rescheduling
I love groupon
I have an issue with Groupon too
How GetHuman-chiels fixed the problem
We are waiting for GetHuman-chiels to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.