Segway Tours called stating that trip advisor has to contact segway tours for an alternative date due to medical emergency. I have a doctors note. Is there anything groupon can do? i purchased from groupon.

GetHuman-chiels's customer service issue with Groupon from June 2018

6 views
 | 
513 similar
 | 
0 following
Help with my Groupon issue
GetHuman-chiels's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chiels will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-chiels can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-chiels's own words
Had an appt but wasn't able to contact Segway tours. Had to cancel due to medical emergency. I have a doctors note would like to reschedule. ... We have had a medical emergency today which will prevent us from using our voucher. I can provide medical documentation. Please point me in the direction of someone who can provide resolution and guidance on the next steps
I need to speak with someone from either groupon or trip advisor
I do not want a refund just rescheduling
I love groupon
I have an issue with Groupon too
How GetHuman-chiels fixed the problem
We are waiting for GetHuman-chiels to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chiels fixes it.
This email address isn't valid

Groupon

Segway Tours
Customer service issue
Reported by GetHuman-chiels
Jun 10th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 513 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-chiels started working on this issue
Jun 10th, 2018 12:28pm
GetHuman-chiels indicated the issue is not fixed yet.
Jun 13th, 2018 10:30am
GetHuman-chiels indicated the issue is not fixed yet.
Jun 13th, 2018 10:36am
GetHuman-chiels indicated the issue is not fixed yet.
Jun 13th, 2018 2:37pm