I bought ferry tickets on groupon that showed a discount. Then when I went to redeem th...

GetHuman768002's customer service issue with Groupon from June 2018

4 views
 | 
108 similar
 | 
0 following
Help with my Groupon issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman768002's own words
I bought ferry tickets on groupon that showed a discount. Then when I went to redeem the vouchers the other website added on so many additional fees that it was more expensive than the original price without a voucher. This is very deceiving now I am unable to self- cancel them since I haved “viewed them”!!**This is a scam. I want to be refunded the entire amount for the vouchers otherwise I will no longer be using groupon.
GetHuman768002 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman768002 fixed the problem
We are waiting for GetHuman768002 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman768002 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman768002
Jun 10th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 108 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman768002 started working on this issue
Jun 10th, 2018 1:31am
GetHuman768002 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 2:47am