Hey, my name is Michelle and I booked kayaking and snorkeling in San Diego through Grou...

GetHuman766525's customer service issue with Groupon from June 2018

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The issue in GetHuman766525's own words
Hey, my name is Michelle and I booked kayaking and snorkeling in San Diego through Groupon. I chose the date that I will be arriving to San Diego (I live in New York and will only be in San Diego one weekend) so I chose Friday the **th and Groupon charged my card and sent me a confirmation email. I double checked with the kayaking website and they said they can not accommodate me on Friday the **th. They actually said they can’t accommodate me Until after June **. I will only be in town until June **. I would like a refund or a credit towards a different groupon activity. Thank you for your time I expect to hear back soon if you want to give me a call my cell phone number is ***-***-****
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Groupon

Customer service issue
Reported by GetHuman766525
Jun 9th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 220 others
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Timeline
GetHuman766525 started working on this issue
Jun 9th, 2018 3:30pm