I came on vacation from Puerto Rico. I wanted to have a fun time with my family so I de...

GetHuman-jocabed's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jocabed's own words
I came on vacation from Puerto Rico. I wanted to have a fun time with my family so I decided to purchase your offer of “(Magical Midway) for three-hour wristbands for two people” * times. When we went to the park and tried to redeem it, a storm rolled in. They refused to seal us our wristbands because of the bad weather, so we hand to walk away empty handed. The customers serve stated that they couldn’t get us our money back and they referred us to this website. Tomorrow we leave back to Puerto Rico. Can you please refund our money because, if not my $** will go down the drain.
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Groupon

Customer service issue
Reported by GetHuman-jocabed
Jun 8th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 267 others
0 customers following this
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Timeline
GetHuman-jocabed started working on this issue
Jun 8th, 2018 9:02pm
GetHuman-jocabed indicated the issue is not fixed yet.
Jun 8th, 2018 11:02pm
GetHuman-jocabed indicated the issue is not fixed yet.
Jun 9th, 2018 10:41am
GetHuman-jocabed indicated the issue is not fixed yet.
Jun 9th, 2018 10:41am